Technical Support Engineer

Location: Zabbix Headquarters, Riga, Latvia

As a part of our team you will:

• Consult and support customers on technical issues worldwide, remotely and on-site
• Identify customer needs, analyze and offer solutions
• Solve complicated problem situations and work pro-actively to prevent those in future
• Take part in creating technical specifications and document provided solutions
• Acquire in-depth knowledge of trending IT technology
• Work closely with the Development team
• Communicate with all the best known IT industry giants worldwide
• Meet great, motivated, and friendly colleagues

What we expect:

• Good knowledge and interest in Linux operating system
• Experience with database engines such as MySQL and/or PostgreSQL
• Knowledge of SNMP, SQL, Network stack, LAMP stack will be considered as an advantage
• Experience with cloud solutions as AWS, Google cloud, Azure will be considered as an advantage
• Excellent communication skills, client oriented personality
• High sense of responsibility, ability to learn and grow professionally
• Very good English

What we offer:

• Unique opportunity to work with one of the most widely used monitoring software’s in the world
• Work in international business environment (Zabbix has subsidiary offices in Japan, Brazil, Mexico)
• Competitive salary, premium health insurance, loyalty bonus, goodies and various gifts
• Company's courses, training sessions, professional and higher education compensation, conferences
• Various bonuses for young families and employees with children
• The freedom to choose between macOS and Windows, ensuring you have the tools you need to succeed
• Possibility to work in hybrid mode
• Company’s office is easily accessible with public transport or private car. Car and bicycle parking for free
• Collaborative, supportive and friendly work environment

Compensation:

• Monthly salary (gross): 2000.00 to 3600.00 EUR